Return Policy
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please submit a return request in our Return Portal, which can be accessed here. After completing the process, you will have the option to print pre-paid shipping label or use a QR code for easy drop-off of your pants at a USPS location. Return shipping charges will be paid by us.
If you have any questions or need further assistance, please reach out to our customer service at hello@shopmarcuspierce.com.
Please note that returns will only be accepted if they are officially submitted through the Return Portal.
If you have any questions or need further assistance, please reach out to our customer service at hello@shopmarcuspierce.com.
Please note that returns will only be accepted if they are officially submitted through the Return Portal.
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least five (5) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned or exchanged :
● Final sales and items purchased with holiday discounts
● Exchanged items
● Underwear
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● For orders totaling $250 or more (3+ pants), we offer returns exclusively in the form of store credit.
● All items must be returned in its original packaging; otherwise, returns will be rejected.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: